Mac Service in EU
Do you need MacBook Repair in the European Union? Use our Mail-in service
We welcome devices for repair from all of the EU.
You can send us a device, we’ll figure out what’s wrong with it, repair it, and ship it back to you. We’ve been doing this for the last few years and have had great success servicing the needs of customers outside of our service area. Sometimes there is no local shop that will work on your device for less than 90% the cost of a new one. Don’t give up hope – that’s what the mail is for!
How does this work? Do I pay for a service, or call you, or what?
You can call us, describe your problem to our technician and we will try our best to give you a fast and proper repair estimate right over the phone. Then you ship your device to our location for service. If the problem is more complicated and we cannot provide you with an immediate estimate over the phone, you can always send your device to us. We offer free estimates. This means we will figure out what is wrong with your device for free, and tell you what your options are. You will receive an email notification once your laptop is checked into our system.
So you will figure out what is wrong with it for free?
Yes. The only fees you would incur would be paying to transport the device to us and back to you.
How much is return shipping to get my device back to me?
Within Bulgaria, the usual cost is about 10 Euro. For shipping out of Bulgaria to the countries in EU, the cost is around 30-35 Euro
Where do I send my device to?
We accept mail-ins at our store location. The address is as follows.
ul. Stara Planina 10
Sofia 1000, Bulgaria
How long does a repair take?
This really depends on what you’re having done. Most screen repairs on iPhone and iPad are done the same day. Few days for keyboards, track-pads. Data recovery can be anywhere from one day to a month, motherboard repair can take anywhere from an hour to six weeks depending on the severity of the issue.
For your particular situation, feel free to email or call us to inquire about the turnaround time for your particular device.
How do I pay for service?
We accept Paypal for out of shop payments. Paypal payments are send to [email protected]